Facilities and Services

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Contents

1. Room Booking

    1.1 How can I book a room for self study / group discussion?

    1.2 I want to book a room from the Online Booking System but the booking button turned grey. What can I do?

    1.3 I find that a room is booked by someone but there is no one in the room. Can I make a walk-in booking?

    1.4 How can I know about the rules on reserving the rooms?

2. Printing

    2.1 How can I print from the computers at the Library?

    2.2 Can I make colour printing in the library?

3. Photocopying

    3.1 Can I make photocopies in the Library with my Octopus Card?

    3.2 I heard that academic staff can borrow photocopying card in the library. Where can I get this?

    3.3 Does the library provide Octopus value-adding service?

4. Scanning

    4.1 Where can I scan in the Library?

5. Notebook Computer Issues

    5.1 What do I need to access the wireless LAN?

    5.2 How can I access the wireless LAN on campus?

    5.3 Why I can't connect to the Lingnan Wireless Service on the on-loan Library Windows Vista Notebook PCs?

    5.4 Why can’t I request notebook computer from 1 Search? I often cannot borrow notebooks since they are being borrowed all the time.

6. Off Campus Access to Library Online Resources

    6.1 How can I use online databases like ProQuest or Wisenews at home?

    6.2 How can I watch Local TV Programmes remotely?

    6.3 Can I access the Internet at another university campus in Hong Kong? I am going abroad for study or research. Can I access the Internet and  Library resources?

    6.4 I am an alumni of Lingnan University / JULAC card holder / external borrower card holder. Can I use online databases at home?

Room Booking

How can I book a room for self study / group discussion?

You can book an individual study room, a collaborative workroom and MLLC Room through the Room Booking System. For reservation rules, please click here for details.

 

I want to book a room from the Online Booking System but the booking button turned grey. What can I do?

You can go to the Circulation Counter to try to make a walk-in booking.

 

I find that a room is booked by someone but there is no one in the room. Can I make a walk-in booking?

In this case, please check with the Circulation Counter on the room status first. For Individual Study Room, the room will be released to others if the user does not show up after 15 minutes while for Collaborative Workroom & MLLC Rooms will be released to others if the user does not show up after 15 minutes.

How can I know about the rules on reserving the rooms?

Please refer to HERE for the reservation rules for details.

 

Printing

How can I print from the computers at the Library?

A. Printing Account (Charged by ITSC network printing quota)

Lingnan students can print using print account by Black & White printers “IC2” & “IC3” on 1/F IC.

Printing charges will be deducted from printing accounts. At the beginning of each academic year, HK$20 printing quota will be assigned to each student. Adding value is not supported. Printing quota balance can be checked at myLingnan Portal > IT Corner > Print Balance.

 

B. Octopus Printing (Charged by Octopus Card)

There are Octopus network printers available in the Library. Printing charge will be deducted directly from your Octopus Card when printing documents.

For non-Lingnan users, please use the Octopus Printing service.

Please refer to the following web page for details

http://www.library.ln.edu.hk/facilities/printing-library

 

Can I make colour printing in the library?

Yes. Colour printing is available in Chiang Chen Information Commons (IC) and the Multimedia & Language Learning Centre (MLLC) of the library. Please refer to the following web page for details:

http://www.library.ln.edu.hk/facilities/printing-library

 

Photocopying

Can I make photocopies in the Library with my Octopus Card?

Yes, all of the photocopiers inside the Library are operated by Octopus Card.

 

I heard that academic staff can borrow photocopying card in the Library. Where can I get this?

Academic staff can borrow an Octopus Card at the Circulation Counter by showing his/her staff card. Please return the Octopus Card to the Circulation Counter after usage.

 

Does the Library provide Octopus value-adding service?

No. Please go to the student canteen for Octopus value-adding service.

 

Scanning

Where can I scan in the Library?

Scanners are installed at the Chiang Chen Information Commons on the 1/F, MLLC on the 2/F, and computer areas on the 3/F of the Library. Besides, there is Octopus Network Scanners at the Information Commons and MLLC operated by Octopus Card (please note that this service is free of charge).

The new Kyocera photocopiers (in the two Photocopier rooms on the 1/F, 1/F Reading Room, 2/F Serials Collections, 3/F North) also have  scanning function. Users can save the scanned pages to the USB drive.

Please refer to the following web page for details: http://www.library.ln.edu.hk/facilities/scanning

 

Notebook Computer Issues

What do I need in order to access the wireless LAN?

Wireless LAN access (LUWLAN1X) is available to Lingnan staff and students. To access the wireless LAN, you need a notebook PC with wireless LAN card (IEEE 802.11b or IEEE 802.11g compatible).

 

If you do not own a notebook computer, 20 notebook PCs with wireless LAN connectivity are also available for loan to Lingnan staff and students. These notebooks are configured with Lingnan Wireless LAN (LUWLAN1X) and are ready for use. To access the Wireless LAN service, please follow the procedures shown after startup of the notebook. You may borrow them at the Library Circulation Counter (1/F, University Library). Loan terms of the equipment:

  • 2 day, overnight loan allowed
  • $50 overdue fine per day

Please refer to the following web page for details: http://www.library.ln.edu.hk/facilities/wifi-access-library

 

How can I access the wireless LAN on campus?

Please refer to the information provided by ITSC on the wireless LAN at Lingnan: http://www.ln.edu.hk/itsc/network/wireless/wifi-ssid

 

Why I can't connect to the Lingnan Wireless Service on the on-loan Library Windows Notebook PCs?

Please check the following steps:

  • Connect to Lingnan Wireless LAN (LUWAN1X).
  • Disable Proxy server settings.
  • Connect to the Lingnan Wireless login page.

Click the following links to view on how to perform the above settings:

  • Library Vista notebook Dell 1435: PDF
  • Library Vista notebook Dell 1420: PDF

A list of wireless LAN Q & A is also available at: http://www.ln.edu.hk/itsc/network/wireless/faq

 

Why can’t I request notebook computer from 1 Search? I often cannot borrow notebooks since they are being borrowed all the time.

Due to the high demand of notebook computers, the function of requesting of such materials is disabled. Please refer to 1 Search or the Circulation Counter for the availability of notebook computers.

 

Off Campus Access to Library Online Resources

How can I use online databases like ProQuest or Wisenews at home?

Access to library subscribed online databases like ProQuest and WiseNews is identified by IP address. If you click on a database link from off-campus, you will be directed to the Library Login page. From there you can enter your Lingnan email login name and password, the same one you use to access your campus email.
You may also use SSL VPN service provided by ITSC to gain access to library online resources.

 

How can I watch Local TV Programmes remotely?

For remote access to Local TV Programmes, you would need to use SSL VPN service.

 

Can I access the Internet at another university campus in Hong Kong? I am going abroad for study or research. Can I access the Internet and Library resources?

eduroam is a worldwide academic consortia that allows students and faculty to access the wireless network on any participating campus. It allows you to access the wireless networks at any of the University Grants Committee funded institutions in Hong Kong; at participating institutions in Mainland China, Japan, Australia and New Zealand and in most of Europe. For more information on eduroam click here.

For information on eduroam in Hong Kong click here

 

I am a JULAC card holder / external borrower card holder. Can I use online databases at home?

Remote access of online databases is available to current Lingnan staff and students only due to licensing restrictions. For JULAC card holders / external borrower card holders, you have to come to the Library to use the online databases and other electronic resources.